Customer Service > Privacy > Security


Our web site uses industry-standard 128-bit Secure Socket Layer (SSL) technology to encrypt sensitive information such as your name, address, and credit card number. Encryption is a process wherein we scramble your order information so it cannot be read by anyone other than Golfsmith, even if it is wrongly intercepted en route to us. Using a security-enabled browser (Microsoft Internet Explorer or Netscape Navigator, versions 4.06 or greater) will enable you to take advantage of our site's data encryption feature.

A security symbol (unbroken key or closed lock) will appear at the bottom of your browser's window, indicating when you are in the secure mode.

In the event that your credit card company holds you liable for unauthorized charges to your account resulting from online purchases at, Golfsmith will cover your liability up to $50.

Golfsmith wants all of our customers to feel comfortable when they pay for merchandise or services, whether ordered by mail, by telephone, or across the Internet. If you would feel more comfortable, call us from anywhere in the U.S. or Canada, 24 hours a day, seven days a week, on our toll free order line: 1-800-815-3873. From outside the U.S. and Canada, dial 512-837-4810. Phone orders must be prepaid with a credit card or shipped cash-on-delivery (COD). An extra charge will be applied to COD orders.